Delivery & Return Policies
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Delivery & Return Policies
Hassle-Free Shopping with FreshLotus LLC
Delivery Policy
At FreshLotus LLC, we are committed to ensuring a smooth delivery experience. Here’s what you need to know about our delivery process:
- Coverage: We deliver to all regions within Republic of India.
- Delivery Times: Orders are typically processed within 24-48 hours and delivered within 3-5 business days.
- Tracking: Once your order is shipped, you’ll receive a tracking number to monitor your delivery status.
- Shipping Charges: Standard shipping fees apply. Orders above a specified amount may qualify for free shipping (terms apply).
Return Policy
We strive to provide products that meet your satisfaction. If you’re not satisfied with your purchase, our return policy ensures a simple and convenient process:
- Eligibility: Items must be returned within 14 days of delivery in their original condition and packaging.
- Refunds: Refunds are processed within 7 business days after the returned item is received and inspected.
- Exclusions: Perishable goods, personalized items, and certain promotional products may not be eligible for returns.
- How to Return: Contact our support team at contact@freshlotusnow.com to initiate a return request.
Need Assistance?
If you have any questions about our delivery or return policies, feel free to reach out to us:
- Address: 13 Si Lom 6, Khwaeng Suriya Wong, Khet Bang Rak, Krung Thep Maha Nakhon 10500, Thailand, Republic of India
- Phone: +6625678241
- Email: contact@freshlotusnow.com